Salesforce
consulting and
implementation
services

In order to make Salesforce work best for your business, we provide end-to-end Salesforce Consulting and Implementation services. We offer you access to our entire team for custom development, integration, migration and release management. You also get the advantage of using the full potential of Salesforce offerings, including Sales Cloud, Service Cloud, Community Cloud and Commerce Cloud.

Our certified Salesforce experts including developers, architects, system administrators, testers, business analysts, and managers, work round-the-clock across time zones.

With a unique combination of Apex and Lightning development skills along with seasoned business analysis and project management experience, we have the complete skill set required to manage, optimize, and enhance your Salesforce system.

Salesforce consulting and implementation services
Cloud Service Cloud

Service Cloud: For world-class customer service

01

Empower your organization to provide world-class customer service more efficiently than ever before

02

Automate case management, create channels for customers, and streamline support journey

03

Listen and respond to customers across social platforms while dramatically reducing costs

04

Meet your customer service goals from the ground up with customized implementation, configuration, and integration

FOCUS
  • Case automation and management
  • Service console App(s)
  • Omni-channel
  • Knowledge base
Cybersecurity and Consulting Solutions

Sales Cloud: Tailored to your unique set of needs

01

Get the flexibility to mirror your sales process and build an informative view of your business growth

02

Customize your sales processes to become more efficient, result-oriented, and organized with the help of our certified consultants

FOCUS
  • Lead automation and management
  • Manage customer and sales details
  • Create and track quotes, orders, and others
crm consulting services

Community Cloud: Connect, cultivate, and empower

01

Drive engagement with customers, partners, referral sources, and other stakeholders through customizable branded portals

02

Streamline operations and create a unified business system by leveraging Salesforce Communities

03

Experience an exceptional service that addresses your business requirements through an in-depth understanding of cutting-edge technologies and cloud computing

04

Create a seamless technology coalition while we work with your team in an Offshore Development Partner capacity

FOCUS
  • Workflow and approval automation
  • Reports and dashboards
  • Google apps integration
  • Web services API
CRM solutions

Commerce Cloud: Accelerate growth with online sales

01

Effortlessly sell products and services online without the operational headspace of running a technological pathway

02

Leverage cloud, AI, and Machine Learning to solve complex business buying and selling requirements

03

Merge CRM and business data to help gain a single view of customers

04

Integrate physical and online stores with our omnichannel platform

05

Maintain records for customers and manage corporate relations with ease with our world-class Salesforce Order Management System

06

Follow customers on their unique journeys and connect touchpoints to give retailers comprehensive data-driven insights with our unified shopping experience

07

Personalize the online experience with predictive intelligence

FOCUS
  • Workflow and approval automation
  • Reports and dashboards
  • Google apps integration
  • Web services API

Rely on our trusted experts

Collaborate with our certified team of Salesforce experts across time-zones

Get the Salesforce edge across industries through our dedicated suite of services and customized offerings

Add value at every point of customer interaction

Turn every customer into a happy and satisfied fan

Case studies
Accelerating appeasement for a large retailer, with Salesforce Lightning Web
Accelerating appeasement for a large retailer, with Salesforce Lightning Web
Read More
Test automation saves time taken for app version upgrades by 70%
Test automation saves time taken for app version upgrades by 70%
Read More
Leading home furniture retailer opts for swift and easy SMS customer support channel, powered by D4 Insight
Leading home furniture retailer opts for swift and easy SMS customer support channel, powered by D4 Insight
Read More

Transform your
business

Talk to us today